Shipping Coverage
We currently ship across India. International shipping is not available at the moment.

Order Processing & Dispatch
All confirmed orders are processed within 1–2 working days.
Orders are not processed on Sundays or public holidays.

Delivery Timeline
Once dispatched, orders are typically delivered within 3–7 working days, depending on your location.
Delivery timelines may vary due to factors like courier partner delays, remote locations, or unforeseen circumstances.

Shipping Charges
Prepaid Orders
Free shipping on all prepaid orders (no minimum order value).
Cash on Delivery (COD) Orders
Orders below ₹399: ₹29 shipping charge
Orders ₹399 and above: Free shipping

Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS.
You can also track your order from the ‘My Orders’ section on our website.

Delivery Delays
While we aim to deliver within the estimated timeline, delays may occur due to:
High order volume
Courier service issues
Weather or logistical challenges
We appreciate your patience in such situations.

Non-Delivery / Incorrect Delivery
If your order shows delivered but you have not received it, please notify us within 48 hours of delivery confirmation.
Claims raised after this window may not be accepted.

Important Notes
COD service may not be available for certain pin codes.
Please ensure accurate shipping details to avoid delays or failed deliveries.
Customers are advised not to accept tampered or damaged packages.

Customer Support

For any queries or assistance, feel free to reach out to us:

Call: 9759602121
WhatsApp (only): 9667880364
Email: support@celebrityluxe.in
Timings: Monday to Saturday, 11:00 AM – 7:00 PM